Resident Advocate
Green Cove Springs, FL
Resident Advocate
Full Time • Green Cove Springs, FL
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- Training & development
Resident Advocate
Quigley House | Green Cove Springs, FL
Pay: $17.25 per hour
Schedule: Flexible, rotating shifts including days, evenings, overnights, weekends, and holidays.
**Available shift times may include:**
- 7:00 AM to 3:00 PM
- 3:00 PM to 11:00 PM
- 11:00 PM to 7:00 AM
About the Position
Quigley House is seeking compassionate, dependable Resident Advocates to join our emergency shelter team.
Resident Advocates provide crisis intervention, advocacy, and daily support to survivors of domestic violence and their children. This position plays an important role in maintaining a safe, welcoming, and supportive shelter environment.
No previous domestic violence experience is required. Training is provided.
Responsibilities
- Answer the 24-hour crisis hotline and provide crisis intervention, safety planning, and referrals.
- Complete shelter screenings, admissions, needs assessments, service plans, and exit interviews.
- Provide emotional support, advocacy, and connections to community resources.
- Support survivors and their children with immediate needs, referrals, and access to services.
- Monitor shelter safety, respond to concerns, and participate in emergency preparedness drills.
- Maintain accurate, confidential documentation and service records.
- Assist with daily shelter operations, including preparing rooms, housekeeping, and laundry.
- Work collaboratively with shelter leadership and other team members to support survivors.
Qualifications
Quigley House | Green Cove Springs, FL
Pay: $17.25 per hour
Schedule: Flexible, rotating shifts including days, evenings, overnights, weekends, and holidays.
**Available shift times may include:**
- 7:00 AM to 3:00 PM
- 3:00 PM to 11:00 PM
- 11:00 PM to 7:00 AM
About the Position
Quigley House is seeking compassionate, dependable Resident Advocates to join our emergency shelter team.
Resident Advocates provide crisis intervention, advocacy, and daily support to survivors of domestic violence and their children. This position plays an important role in maintaining a safe, welcoming, and supportive shelter environment.
No previous domestic violence experience is required. Training is provided.
Responsibilities
- Answer the 24-hour crisis hotline and provide crisis intervention, safety planning, and referrals.
- Complete shelter screenings, admissions, needs assessments, service plans, and exit interviews.
- Provide emotional support, advocacy, and connections to community resources.
- Support survivors and their children with immediate needs, referrals, and access to services.
- Monitor shelter safety, respond to concerns, and participate in emergency preparedness drills.
- Maintain accurate, confidential documentation and service records.
- Assist with daily shelter operations, including preparing rooms, housekeeping, and laundry.
- Work collaboratively with shelter leadership and other team members to support survivors.
Qualifications
**Required**
- High school diploma or GED.
- Basic Microsoft Office or data entry experience.
- Strong communication, listening, and organizational skills.
- Ability to maintain confidentiality and professional boundaries.
- Ability to remain calm and compassionate during challenging situations.
- Valid Florida driver's license and reliable transportation.
- Willingness to work flexible shifts, including weekends and holidays.
- Ability to successfully complete required background screening and training.
**Preferred**
- Experience in domestic violence advocacy, crisis intervention, residential services, or related fields.
- Experience working with children and families.
- First aid and CPR certification.
- Associate's or bachelor's degree in a related field.
Training and Employment Requirements
- Complete 30 hours of domestic violence CORE training within 90 days of hire.
- Meet applicable advocate registration requirements before unsupervised survivor contact.
- Complete required ACT and annual training.
- Drug screening may be required.
**Working Conditions:** This position is based in a 24-hour emergency shelter and includes periods of sitting, standing, and physical activity. Duties may involve lifting up to 30 pounds. Reasonable accommodations may be available for qualified applicants.
If you are passionate about supporting survivors and making a meaningful difference in your community, we encourage you to apply.
- Basic Microsoft Office or data entry experience.
- Strong communication, listening, and organizational skills.
- Ability to maintain confidentiality and professional boundaries.
- Ability to remain calm and compassionate during challenging situations.
- Valid Florida driver's license and reliable transportation.
- Willingness to work flexible shifts, including weekends and holidays.
- Ability to successfully complete required background screening and training.
**Preferred**
- Experience in domestic violence advocacy, crisis intervention, residential services, or related fields.
- Experience working with children and families.
- First aid and CPR certification.
- Associate's or bachelor's degree in a related field.
Training and Employment Requirements
- Complete 30 hours of domestic violence CORE training within 90 days of hire.
- Meet applicable advocate registration requirements before unsupervised survivor contact.
- Complete required ACT and annual training.
- Drug screening may be required.
**Working Conditions:** This position is based in a 24-hour emergency shelter and includes periods of sitting, standing, and physical activity. Duties may involve lifting up to 30 pounds. Reasonable accommodations may be available for qualified applicants.
If you are passionate about supporting survivors and making a meaningful difference in your community, we encourage you to apply.
Compensation: $17.25 per hour
About Us
Our mission is to Educate, Equip, and Empower survivors of domestic violence and sexual assault while providing awareness through community education.
Educate.
Educate.
Our goal is to educate every person we come in contact with on the impact of Domestic violence and Sexual violence to prevent further harm. We want to teach every person how a healthy relationship should look, how to spot red flags in a current relationship, and break the cycle of future abuse.
Equip.
Our advocates are here to provide resources and assistance with finding a new path to independence. We provide services that range from maintaining safety through an injunction or shelter to helping a survivor find a job, a home or even themselves.
Empower.
All of these services and education are here to empower each and every survivor to rebuild their lives separate from any and all forms of abuse. Love shouldn’t hurt and we are here to help in any way we can.
(if you already have a resume on Indeed)
Or apply here.
